Customer Information

Holiday Break 2021-2022

Please note the last day we can accept orders to be posted in 2021 will be Thursday 16th December. Orders can still be placed online after this date, but shipment won't recommence until January 12, 2022 due to our closure for the holiday break.

Searching for a Product? 
Use the quick search function if you already know what you are looking for or browse through the product categories.

Requesting an Invoice?  Last date for invoice requests in 2021 - Wed 8th December.
The MQ finance team will pause processing invoice requests from 8/12/21 until the new year due to end of year reporting processes. Please note it can take up to 2 weeks to receive your invoice. Your products will not be shipped until payment has been received. All orders from the NSW Department of Education require a Purchase Order to be provided prior to invoice issuance.

Shipping Advice:
We ship quickly but if you are paying on invoice we need to receive payment prior to shipping. Also, if you are ordering large quantities for group sessions, please provide us with a minimum of two weeks notice to enable order fulfilment for on-time delivery.

Not yet a Cool Kids Accredited Provider?

Accreditation was introduced in 2016 and forms part of the Licensing Agreement to deliver the Cool Kids Anxiety Program. Please go to our eTraining and Accreditation course page to check if your qualifications met the course criteria, and to enrol in the course to gain your licence to deliver the Program.

Please note that all proceeds raised from the sale of our products go directly back into the Centre to allow us to continue to help people with emotional disorders through our research, treatment and training.

Canadian customers: Our products are available from our great partners at Caversham BooksellersPlease contact them directly for local shipping rates and fast delivery.

New Zealand customers: The Cool Kids Anxiety Program 2nd Edition materials and the Cool Little Kids materials are available through our distribution partners at Excel Digital. Please visit their store to order your materials and reduce shipping costs from Australia.