Customer Information

Important Notice 14/7/2021: 

Due to the ongoing NSW Health guidelines and Greater Sydney restrictions, the CEH Product Shop is currently operating at reduced hours.  Although we aim to ship orders out twice-weekly, there may be a delay to you receiving your order.

Thank you for your understanding.

Stay Safe!


Searching for a Product? 
Select from the product categories to browse our products according to your requirements, or use the quick search function if you already know what you are looking for.

Requesting an Invoice?
Please note if you order on invoice it may take up to a week to receive your invoice. Your products will not be shipped until payment has been received. All orders from the NSW Department of Education require a Purchase Order to be provided prior to invoice issuance.

Shipping Advice:
Please allow sufficient time for your order to be processed, and payment received, to enable our team to dispatch your products through Australia Post.  If you are ordering large quantities for group sessions, please provide us with a minimum of two weeks notice to enable order fulfilment for on-time delivery.

Cool Kids Anxiety Program 2nd Edition Materials:
The CKAP 2nd Edition Materials now replace the earlier version of this Program. Check with your Accredited Provider prior to ordering your workbook set that they are using the 2nd Edition Materials.

Not yet a Cool Kids Accredited Provider?

Accreditation was introduced in 2016 and forms part of the Licensing Agreement to deliver the Cool Kids Anxiety Program.  Please go to our eTraining and Accreditation course page to check if your qualifications met the course criteria, and to enrol in the course to gain your licence to deliver the Program.

Please note that all proceeds raised from the sale of our products go directly back into the Centre to allow us to continue to help people with emotional disorders through our research, treatment and training.

Canadian customers: Our products are available from our great partners at Caversham BooksellersPlease contact them directly for local shipping rates and fast delivery.

New Zealand customers: The Cool Kids Anxiety Program 2nd Edition materials are now available through our local distribution partners at Excel Digital. Please visit their store to order your materials and reduce shipping costs from Australia. We will be adding further products to the New Zealand store over the coming months.